SETTING THE STANDARD
By selecting the best products and materials for your project, we’re able to offer our leading 20 year guarantee. We’re proud to offer you such comprehensive protection.
Once your installation has been completed and the paperwork signed off, we’ll issue your guarantee certificate and a full summary of cover
WHATS EXCLUDED
There are some restrictions to your guarantee. For a full breakdown, please refer to your project-specific documentation.
Please note that as a rule, environmental or accidental damage is not covered. Similarly, if you undertake any repairs or modifications, you’ll void your guarantee.
FURTHER INFORMATION
For further details on our guarantee, including a full list of exclusions and exceptions, please get in touch with a Planet team member. They’ll be happy to help and talk things through in detail.
PLANET OFFERS SOMETHING DIFFERENT.
Planet is a company that you can trust and that always lives up to the promises it makes. Let’s make you our next happy customer.
HONESTY
Our consultants are always open and honest so that you know from the very beginning exactly what you will be getting. The price we quote, is the price you will pay, with fantastic deals to be found across our range.
VALUE FOR MONEY
Planet’s longevity in the home improvement industry can be put down to our high customer service standards, affordable pricing, and exceptional products. These products are manufactured with a combination of technology and manual craftsmanship.
20 YEAR GUARANTEE
Any product bought from Planet comes with a comprehensive 20 years guarantee. This guarantee acts as a cover for all moving and non-moving parts and goes to show the amount of confidence that we have in the quality of our products.
PRICE PROMISE
We are constantly assessing the market to check that our products are as competitively priced as they can be. You can rely on our price promise should you get a cheaper quote for an equivalent quality product elsewhere. Inform us within 14 days, and we’ll happily refund the difference.
WANT TO GET IN TOUCH?
If you have a query or issue about any of our products or services you can contact the Customer Services team by completing the form below.