HELP & SUPPORT

No matter what help you need – be it guidance or some additional information – we’ll be on hand to support you as you improve your home with us.
Whether you’re researching, placed an order with us, or have a query post installation, we’re here to provide you with a helping hand.
What Happens Next?

WHAT HAPPENS NEXT?

What happens once you’ve placed your order? How will your project develop and who’ll be involved in delivering your dream space?

FIND OUT MORE
UK Manufacture

UK MANUFACTURE

Learn about our exclusive UK manufacturing partner and how we ensure only the best quality products are used in your installation.

FIND OUT MORE
Installation Focus

INSTALLATION FOCUS

Our skilled, accredited and courteous installers will work considerately in your home.

FIND OUT MORE
Planet Aftercare Service

AFTERCARE SERVICE

Planet’s dedicated team of aftercare specialists will be on call to help guide you, looking after you and your products.

FIND OUT MORE
Planet Guarantee

OUR GUARANTEE

We offer an insurance-backed 20 Year Guarantee, that protects your installation for years to come. Learn more about this industry-leading protection here.

VIEW OUR GUARANTEE
Helpful Guides

HELPFUL GUIDES

To help homeowners in Cumbria, we’ve created a series of useful guides to provide insight and information about our products and the wider industry.

VIEW OUR GUIDES
FAQs

FAQs

Visit our FAQ section to find answers to questions about our entire range of products and services.

READ OUR FAQs
Our Customers

CUSTOMER REVIEWS

We’re proud of our local reputation – but don’t take our word for it. See first-hand customer reviews from people who’ve improved their homes with Planet.

READ OUR REVIEWS
Request Service Visit

REQUEST A SERVICE VISIT

If you’ve been advised to get in touch or if you think you’ve uncovered a fault, please get in touch with us here.

REQUEST SERVICE

WANT TO GET IN TOUCH?

Whether you have a query or need to speak to an advisor about one of our products or services, you can get in touch by completing the form below.

Your details
Enquiry type
Content Block
  • This field is for validation purposes and should be left unchanged.

Speak to our Customer Services Team on 0800 61 222 55.

Our friendly team will be pleased to help with any questions you may have.